Licensed Marriage & Family Therapist, Author
Dear Kathy & Michele, I wanted to let you know that today when I drove up the driveway of the new house and saw my animals up in the window, I felt happy and finally at home here. Moving after 18 years in the same house where I raised my kids was very hard emotionally. The only way I knew to lessen the fear and sadness I had about leaving was to find someplace I was excited about and that had something I didn’t have in my current home. When I explained this to you both, I could tell you got it immediately. You were sensitive, direct, attentive, reassuring and pretty fun to hang out with to be honest. I never felt pressured or guilty for calling with questions or problems. I really appreciated all the patience you had with me.
I was skeptical about the “team” approach and wasn’t sure how that would work exactly, but I soon found it to be more effective and easier than the traditional way. You both have different strengths, which was a huge advantage. I was very confident that anything I needed would be handled with expertise and sensitivity.
The real reason I chose you to help me with this move is because I completely trust you both; professionally as well as personally. It was obvious you knew what you are doing and you were committed to helping me feel comfortable throughout the whole process. You included me in whatever I wanted to be included in and protected me from stuff I didn’t need to worry about. I trusted your guidance because I felt you really knew what I wanted and had my best interest in mind at all times.
You both were helpful as humanly possible throughout the whole process When I lost the first house due to an over-bid situation and I feared that I would never find something else I loved as much I remember you saying, “We promise you we will find you a house you love.” I am not the kind of person who is easily comforted by that kind of reassurance, but I was that time. You seemed so sure and I believed you. And you were right. We found one that I love more and I am so grateful I didn’t get the other one now.
So, thank you both for everything. I am so glad I chose you both to guide me and help me buy my new home. I am loving it here more everyday. I just wanted to share this with you and let you know how much I’m enjoying my house – its beauty, the views, all of it. I’m so grateful.
28077 Palos Verdes Drive East, Rancho Palos Verdes, CA 90275, USA