After the incredibly positive experience of being represented by Kathy and Michele as seller’s agents, it was impossible to imagine working with anyone else when we were ready to buy our new home. All of the exacting attention to detail, thoroughness, experience and knowledge of the market, strategic acumen, and negotiating skill that Michele and Kathy put to use with such remarkable success when they sold our home in record time and for more than the asking price were employed with equally successful results when they represented us as buyer’s agents. Among the many outstanding qualities that Kathy and Michele possess is the truly personal touch that they bring to their relationship with their clients. They listened attentively, and took the time to get to know us and understand what was important to us. As a result, they were able to save us a lot of time by showing us only those properties that they knew would meet our needs and appeal to us. Michele and Kathy knew exactly when to be hands off—giving us the space to get a feel for and come to our own conclusions about the suitability of a house—and when to offer their own advice and informed opinions about the benefits or drawbacks of a particular property. When we finally found the house of our dreams, Kathy and Michele’s unparalleled knowledge of the market and their finely honed experience were invaluable. With their expert advice, we were able to put together a strong and persuasive bid that outpaced the competition and was ultimately accepted by the seller. Michele and Kathy were paragons of decorum, diplomacy, and tact in all their dealings and even the most stressful of situations. But they were also adamant and persistent negotiators when they needed to be. Kathy and Michele were present for all of the inspections of the property, even when we were not able to be there. They kept us thoroughly informed—in keeping with their philosophy of full disclosure—and they were also able to leverage the inspection reports to extract a significant reduction in price from the seller. We are very excited to be in our new home and we owe a huge debt of gratitude to Michele and Kathy for making the process as smooth and painless as possible.
26904 Fond Du Lac Road, Rancho Palos Verdes, CA, United States